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Criminal Injuries Compensation Authority Claims for Cared For Children

Scope of this chapter

Guidance for social workers and personal advisers on making applications on behalf of children and young people for a Criminal Injuries Compensation Authority Award (children and young people who are under the age of 18).

The aim of this guidance is to provide information for social workers and personal advisers about: A) when to consider an application for a Criminal Injuries Compensation Authority application, B) how the scheme operates, C) the process of making an application, D) the process of accepting/requesting a review of an award.

A child/young person is eligible for an award under this Scheme only if:

  1. that person was ordinarily resident in the United Kingdom on the date of the incident giving rise to the criminal injury;
  2. one of the conditions in paragraph 11 was satisfied in relation to them on the date of the incident giving rise to the criminal injury; or 
  3. one of the conditions in paragraph 13 is satisfied in relation to them on the date of their application under this Scheme.

The conditions referred to in paragraph 11 are that the person was: 

  1. a British citizen;
  2. a close relative of a British citizen;
  3. a national of a member state of the European Union or the European Economic Area; 
  4. a person who had a right to be in the United Kingdom by virtue of being a family member of a national of a member state of the European Union or the European Economic Area;
  5. a national of a State party to the Council of Europe Convention on the Compensation of Victims of Violent Crimes (CETS No. 116, 1983);
  6. a member of the armed forces; or
  7. an accompanying close relative of a member of the armed forces.

The conditions referred to in paragraph 13 are that the person has:

  1. been referred to a competent authority as a potential victim of trafficking in human beings; or
  2. made an application for asylum under Immigration Rules made under section 3(2) of the Immigration Act 1971.

The Scheme can consider claims for the following:

  • mental or physical injury following a crime of violence;
  • sexual or physical abuse;
  • loss of earnings - where there is no or limited capacity to work as the direct result of a criminal injury;
  • special expenses payments - these cover certain costs that may have incurred as a direct result of an incident;
  • a fatality caused by a crime of violence including bereavement payments, payments for loss of parental services and financial dependency, and funeral payments.

Not all claims for compensation will be successful; the applicant must be eligible under the rules of the Scheme.

A 'crime of violence' may include:

  • A physical attack;
  • Any other act or omission of a violent nature which causes physical injury to a person;
  • A threat against a person, causing fear of immediate violence in circumstances which would cause a person of reasonable firmness to be put in such fear;
  • A sexual assault to which a person did not in fact consent; or
  • Arson or fire-raising.

The types of payment which may be made under this Scheme are:

  • Injury payments;
  • Loss of earnings payments;
  • Special expenses payments;
  • Bereavement payments;
  • Child's payments;
  • Dependency payments;
  • Funeral payments;
  • Certain other payments in fatal cases.

Criminal Injuries Compensation Scheme 2012 (amended) - GOV.UK

Step One - Assessing the Viability of a CICA Application

Social workers should always consider the viability of making a CICA application for children becoming cared for (via the Legal Planning Meeting and Public Law Outline pre-proceedings process), and on a regular basis for children who are already cared for (Statutory Reviews).  To submit an application, an incident/offence will need to have been reported to the police and a crime reference number allocated.  The incident or offence does not need to progress to court and/or does not need to result in a conviction to become a viable CICA application.

To assess the circumstances of the incident/offence and the viability of submitting a CICA application on behalf of the child (or sibling group), the social worker should attend the CICA Surgery that forms part of the monthly Financial Planning Panel (Cared For Children and Care Experienced Young People) attached to the Homes for Children and Resources Panel.

This will provide an opportunity for the social worker to discuss the nature of the incident/offence with the Legal Services Representative and Panel Members who will assess the viability and merits of the case, how to proceed and what information to include in the application.

Step Two - Gathering Evidence and Setting Up a CICA Account

Following advice and guidance from the Financial Planning Panel (Cared For Children and Care Experienced Young People) and the Legal Representative, the social worker should obtain relevant information (reports, photographic material and other evidence and information to support the application).  The social worker should also consider if there is any other information/supporting evidence available from external bodies.

Social workers/personal advisers should set up a CICA account on the CICA portal page (see link below).  Social workers/personal advisers will be required to set up a password to enter their CICA Account and once set up, will be able to work on, save, submit and retrieve applications (draft applications are deleted after 28 days of inactivity).  All applications must be submitted online and saved in the social workers/ personal advisers CICA account and in the child/young person's LCS electronic case record.

Claim compensation if you were the victim of a violent crime - GOV.UK

Claim compensation if you were the victim of a violent crime

Step Three - Making a CICA Application

Social workers/personal advisers should be aware that the number of words allowable on a CICA application are limited, as such the application should act as a resume of the circumstances of the application and should set out any additional information that will be submitted (how it will be submitted, when and what type of information).  The on-line application form has a number of drop-down box options and menus.  When selecting options for the information and evidence to be considered, please select the box that indicates that evidence from the police and all other sources should be considered, i.e., medical, therapeutic and any supporting information.  In all cases, the application should set out that information and evidence from all agencies, authorities and sources should be taken into account.  In any situation where a question arises that the social worker/personal adviser is unclear about, the application should be saved in the CICA account and the Financial Planning Panel (Cared For Children and Care Experienced Young People) Legal Representative consulted.

Social workers/personal advisers should highlight in the application that all evidence and information should be used when considering the merits of the claim and highlight the type of information available:

  • Police information and evidence;
  • Photographic evidence;
  • Reports from health (GP, CAMHS, reports from any therapeutic services or specialist consultants etc.);
  • Reports, supporting information and contextual background from whatever source (placement, education, family court etc.).

Social workers/personal advisers should focus on the short, medium, and long-term impact of any physical or health difficulties caused by, or attributed to the incident(s)/offence(s) and also the short, medium and longer term impact on the child, young person's emotional health, well-being, attachments and functioning etc.

A copy of the draft application and proposed attachments should be saved in the child/young person's child/young person's LCS electronic case record and sent to the Financial Planning Panel (Cared For Children and Care Experienced Young People) and Legal Representative for checking.

Once the application has been finalised, a copy of the final and submitted version and attachments should be saved in the child/young person's electronic case record.

Step Four - The CICA Offer and Review Process

Following consideration of the application and supporting information/evidence, the CICA will make an award offer or reject the application. Once an award has been offered or rejected, a period of 56 days will usually be given to accept the award offer or request a review of the level of the award or request a review of the decision to reject the application. In all situations the letter setting out the level of the offer/award, or the rejection letter should be forwarded to the Financial Planning Panel (Cared For Children and Care Experienced Young People) and Legal Representative for immediate consideration.

The Financial Planning Panel (Cared For Children and Care Experienced Young People) and the Legal Representative will make the recommendation to accept the level of the offer, or request a review of the offer amount, or in exceptional circumstances apply for an extension of the time to request a review.  The decision will be undertaken with reference to the CICA tariff, the original application and any supporting information and the circumstances of the incident/offence.

In circumstances where an application has been rejected, the Financial Planning Panel (Cared For Children and Care Experienced Young People) and the Legal Representative will consider the response and viability of requesting a review of the decision to reject the award and the basis for a successful reversal of the rejection based on the information available for a successful review.

It is essential that the response to the CICA offer letter is made within the deadline timescale provided on the award letter; if the deadline is missed, it may result in the award being withdrawn.

  • Consult with the Financial Planning Panel (Cared For Children and Care Experienced Young People) and the Legal Representative about the circumstances of the child/young person and the viability of a CICA application;
  • Gather supporting evidence and information: crime reference number, medical evidence and reports, photographic evidence, information and reports on the impact of the offence or incident etc.;
  • Check with the Financial Planning Panel (Cared For Children and Care Experienced Young People) and the Legal Representative to approve and sign-off the application and confirm the evidence and information to be submitted;
  • Social worker/personal adviser to submit the application and set out in the application what information and evidence will be submitted in support of the claim and how it will be submitted, e.g., with the application or separately;
  • Save a copy of the final application and supporting evidence in the child/young person's mosaic electronic case record.

Background

Criminal Injury Compensation Authority (CICA) deals with compensation claims from people who have been physically or mentally injured because they were the victim of a violent crime in England, Scotland, or Wales.

CICA is an executive agency, sponsored by the Ministry of Justice.

Scope

CICA claims are made on-line.  The electronic form will only give limited space to include information, however, it is important to draw attention to additional sources of evidence in the 'Additional Information' box towards the end of the form and submit the documentation separately to CICA.

To maximise the success of the application, this checklist has been developed to provide a number of prompts to consider when preparing a claim.  It is not a definitive list but aims to assist those supporting a claim to co-ordinate information that may be helpful when submitting a claim

Checklist

  1. Is there a crime ref no. identified? If not, then a claim cannot be made.
    • Carry out a thorough audit of LCS case notes.
    • Check with the relevant Police authority.
    • Was there an Achieving Best Evidence (ABE) interview?
    • Can you provide the name of police officer(s) who investigated the incident?
    • Were any people involved in the incident taken to court and if so, what was the outcome?
    • Is there evidence on file of who the potential claim relates to/the perpetrator?
  2. Is there a chronology of events relating to the incident(s)
    • What are the key dates/incidents?
    • Did the incident(s) last for a period of time or was it an isolated incident?
  3. Is there any photographic/video evidence to support the claim?
  4. Are there any audio/voice recordings related to the incident(s) which could provide evidence to support the claim?
  5. Who were the other household members when the incident took place?
  6. Was the young person residing in the same household as the alleged perpetrator at the time of the incident?
  7. Is there any medical evidence of the impact of the incident to support the claim?
    • Has the young person received any physical medical treatment as a result to the incident?
    • Has the young person received any mental health support/therapy as a result of the incident?
    • Were CAMHS involved?
    • Is there any reports/other evidence to demonstrate the physical/mental impact of the incident?
  8. What are the short, medium and long-term consequences of the incident?
    • What reports are available to support this?
    • When will the impact of the incident be known?
  9. Did/does the young person have a specialist consultant?
    • Are there any written reports from the consultant?
    • Can the consultant provide a report/further evidence?
  10. Have there been any change of behaviours as result of the incident?
    • Have there been changes observed by the placement provider?
    • Has there been more risk-taking behaviour?
    • Has the young person been detained following the incident(s)?
  11. Has there been an impact on the young person's education?
    • Have there been changes observed by nursery/school/college?
  12. Is the young person aware that a CICA claim is being considered?
    • If not, is there a record of why not and when the young person may be informed?
    • Are there any exceptional sensitivities in discussing these matters with the young person, the family, the foster carer(s) etc.?
    • How does the young person feel about the incident and the related Issues?  Does this need to be handled with any additional sensitivity?
  13. Is there a genogram?
    • Does the incident relate to an individual, a sibling group or other family members?
    • Did any of the incident(s) affect siblings and should consideration be given to supporting a claim for them?
  14. Prepare a list of:
    • GP surgery details;
    • Hospitals/health professionals involved;
    • Organisations/individuals supporting young person as result of incident.
  15. Has the young person claimed any other compensation in addition to the CICA claim?
  16. Is there any reports/other evidence that may support the claim?

Last Updated: February 5, 2026

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